At the moment, we only deliver within Cairo and its surrounding areas. We’re working on
expanding our shipping options and will share updates once available.

Orders are typically processed and delivered within 1–3 business days within Cairo. Delivery
times may vary slightly during launches or high-volume periods.

We accept returns within 3 days of delivery, provided items are unworn, unused, and in their
original packaging.
Please note that custom or made-to-order pieces are final sale. To request a return, please
contact us within the 3-day window.

Once your order is placed, you’ll receive a confirmation message with your order details. If you
don’t receive it, please check your spam folder or contact us for assistance.

If your order has not yet been dispatched, we may be able to update your delivery details.
Please contact us as soon as possible with your order number.

Some pieces may be restocked or available for pre-order. If an item is sold out, feel free to
reach out and we’ll keep you informed.

We carefully source our materials from trusted suppliers, focusing on quality, durability, and
thoughtful production.

Yes. Celine & Erika is built on intentional design and responsible craftsmanship. We work
closely with skilled artisans and small workshops that value ethical practices and attention to
detail.

Gift cards will be available soon — stay tuned.

All Celine & Erika pieces are crafted exclusively using 18K gold and diamonds paired with precious and
semi-precious stones, designed to be timeless, refined, and made to last.